Help Center
Frequently asked questions and support contact.
Frequently asked questions
How do I create an account?
From the sign-in screen, tap "Sign up" with your email and a password, or sign in directly with "Sign in with Apple".
How do I join a match?
From the home screen or the map, open a nearby match and tap "Join". If the match has open enrollment, you're in right away; if the organizer approves requests, you'll get a notification as soon as they respond.
The match I want to join is full — what happens?
You're added to the waitlist. If a confirmed player drops out, the first person on the waitlist is promoted automatically and notified.
How do I organize my own match?
From the create tab, pick a format (3v3 up to 11v11), a location, a time, and, if you want, a suggested price per player. You can leave enrollment open to everyone or approve each request yourself.
How do invitations work?
By setting your quick availability and preferred position, organizers of nearby matches can invite you directly. You get a notification and can accept or decline in one tap.
Does Grinta use my location in the background?
No. Your location is only used while the app is open, just to show you nearby matches. It is never collected while the app is closed.
How do I delete my account?
Go to Profile → Settings → Delete account. Deletion is immediate and permanent: your profile, photo, availability, and history are erased. If you were organizing a still-active match, it's automatically handed off to another confirmed player whenever possible.
Are there in-app purchases or ads?
No. Grinta shows no ads and currently offers no in-app purchases or subscriptions. The suggested price shown on a match is settled between players, outside the app.
Need more help?
Our team answers questions, bug reports, and account requests.
hello.atelierhub@gmail.com